The
Case for Case Studies
Recently I read that high-tech decision makers--those people in charge of buying technology for their companies--have changed research tactics. Where before they'd read reviews to find out what neutral journalists had to say about products, now they're going to straight to vendors' Web sites to learn more.
Even if you're not selling software, this trend still means something for your business. It means your buyers are looking for content from you. Real, factual, helpful content--not sales speak. And it means you need to offer them the content they want.
A great way to offer this content and educate potential customers is through case studies. I admit, a case study sounds like a dry, tortuous read-something you'd struggle through in a lifeless, boring college text book. But done right, it can be intriguing, offer a compelling argument and act as a neutral endorsement.
Case studies are easy
They're not the kind of writing that
makes you break out into a sweat or resort to Twinkies for lunch. Case
studies are slam dunks. Done right, they're straightforward. In fact,
getting clever might jeopardize your credibility. To write great case
studies, all you need are stories to tell and customers who'd love to be
written about. (Which would be all your customers!)
Once you've written one, put it to use in multiple ways (because we're very much about reusing content!). A case study can be:
• Posted on your Web site (helps with SEO too!)
• Emailed as helpful information
• Linked to from your e-newsletter
• Printed for use as a leave behind
• Included in your media kit
•Used as an enticement: "Sign up for our newsletter and get a free case study!"
•The basis for an article in a trade publication
•Elaborated on to become a white paper
I confess, we don't have any case studies on our site yet. But we are working on three of them as I type this! (You wouldn't think it would be so hard for writers to find time to write.) And I've got plans for more, promise. If you don't see them popping up on our Web site soon, you have permission to get on my "case." (Couldn't resist...)
Until next month!
Sharon
